Bubbles
Richmond, VA 23233-7690
Phone: (804) 364-9464
09/21/2007 Posted by rinny24
I also had my appointment with Miriam and I couldn't disagree more with the previous comment. She showed up late, completely disheveled...I had the immediate gut feeling to leave, but decided to give her the benefit of the doubt. We sat down to discuss color and after insulting how "yellow" my hair was we decided on what I thought were going to be subtle highlights. After taking almost an hour to put the foils in my hair, I sat and waited for the color to deposit. She took me over to the sink to rinse me... after seeing the results; she decided she was going to a "free conditioning treatment". In hindsight, I realize she was trying to cover up her horrible mistake. She then put me under the dryer and left me for over 30 minutes. Please remember this is two hours into my appointment and I'm yet to see my hair. She then rinsed me again and took me back to her chair. I immediately burst into tears when I saw it. Greenish dark gray. No blonde. No lowlights. GREENISH GRAY! I then requested to speak to the manager and she reassured me that she could fix it. Miriam would cut my hair and then the color would be fixed...this is when it got ugly. In one fell swoop, my beloved swing bob was chunked into soccer mom bangs. Was this really happening? I had brought a picture!! I stopped her at that point and basically sobbed through the rest of her "fixing" attempts. My color was somewhat corrected, but in the process, my hair damaged. She was then “generous” enough to give me a student discount....gee thanks, I'm a senior nursing student with my first interview in ONE WEEK, I look like hell and I get 20% off. If I had not been so distraught, I would have refused to pay, but at that point, FOUR HOURS after I had walked in the door, I just wanted to go home. I woke up this morning after crying myself to sleep and the haircut is worse than I thought...I am now waiting for the manager to call so I can get my damn money back.
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