Ava's Day Spa
Richmond, VA 23294
Phone: (804) 747-9288
04/10/2008 Posted by Kathleen524
I went to the spa to get an airbrushed tan. The lady that did my tan was very nice and professional. She didnt want to do my face at first but after talking to her she agreed. I had to get her to go over me a few times to get the color I liked but in the end I was fairly happy with the results. THe next day after showering much of it came off and my legs didnt even look like they had been sprayed except for a streak. I called Ava to see if I could get reimbursed I was told no but I could get resprayed. After talking to the lady that sprayed she said it could be that it didnt work with my skin. So respraying would be a waste for both of us. Ava then claimed she didnt like my attitude and woulnt give me money back or respray me. She accused me of lieing, she changed my story a when she talked to the lady that sprayed me and was just simply nasty and rude. I called her back on the number she called me on, and it happened to be her cell which I did not know that. SHe got nasty and told me to never call her on her cell!! Overall horrible customer service!!! AVA was very rude and unprofessional
Pros: Quick Service
Cons: Very Rude Customer Service.
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