Ava's Day Spa
Richmond, VA 23294
Phone: (804) 747-9288
03/20/2008 Posted by beaumondey
Do NOT waste your money. Overpriced for a terrible job. Not only did I leave with many hairs still outside my bikini line but it has been ten days and I have by far the WORST ingrown hairs I've ever had after a wax. This salon requires you to pay for half of the amount due over the phone with a credit card (should have been a warning sign) and then claim to reimburse you if you choose to pay in cash at the appointment. I was told that I paid $30 and was reimbursed $30, however when my credit card statement came, I was actually charged $40, so Ava's pocketed an extra $10 on top of the $55 I was charged. In addition their prices say, "$x and up." This just gives Ava's a blank check to tack on an extra $15 or $20. When I inquired about the increase in price, Ava was defensive, rude, made excuses, and claimed that she even gave me a "discounted rate!!" I have had a full Brazilian at much nicer salons for less than this so-called discounted rate for Ava's botched bikini wax. In addition, the salon itself is dirty and feels unsanitary. They use rolled wax out of a plastic bottle and the bottle looked old and was crusted around the edges. I can't speak to other services the salon offers, but if you are looking for a bikini wax, any place is better than Ava's.
Pros: They'll take last minute appointments (though that should have been a warning)
Cons: Unprofessional, dirty, bikini wax was extremely unsatisfactory.
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