Yellow Cab Service Incorporated
Richmond, VA 23231
Phone: (804) 222-7300
04/04/2007 Posted by erebwain
I called them at 10.30 pm, to order a taxi for 6.15 am the next morning. They take my order, confirm the address, and tell me they will see me at 6.15. We go outside at 6.10 am to wait for the taxi. At 6:25 there was no sign of the taxi, so we call, and get told it will be there in 5-10 minutes. 15 minutes later, it is too late for us to get to where we were going, and still no sign of the taxi. Finally, at 7.10 the taxi shows up. This might work for some, but I find it intolerable. They should at least have had the decency to tell us that they couldn't make it, then we could have tried other companies instead.
Pros: None
Cons: Obviously can't tell the time
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