Bill's Cleaners & Laundry
3467 W Cary St
Richmond, VA 23221
Phone: (804) 358-7337
Richmond, VA 23221
Phone: (804) 358-7337
Horrible customer service
11/08/2006 Posted by cacoggins
Do NOT go here! My husband and I were great customers here for a while. When they shrunk several expensive garments beyond repair, I went to the store to see what could be done. From the start, the manager was argumentative, sarcastic, and just plain RUDE! He would not admit any mistake, or even partially reimburse me for the clothes. In fact, he didn't even offer to refund the cleaning bill!! I have never experienced such horrendous customer service and wanted to warn others about this place.
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