11/04/09

If you want to be pampered...

by A Bishop

I have been going to Simone for about ten years and it has continued to be a great experience. Last week, I had time for a facial with Drina. I must say that was the best decision I made all week. I don't know what she used, but there was a noticeable difference in my skin once she was finished. I have been priviledged to have enjoyed many facials over the years and believe this was the best one to date!

10/13/09

5 bright, gold stars!

by Kathy W

I recently had my hair colored by a trusted stylist in my hometown. (Richmond has been my home for just 3 months.) The color, though, was not what I expected. Well, actually, it was embarrassingly different! Not only did I feel shocked each time I saw myself in the mirror, I did not want to be seen by anyone who knows me. And, the next day I needed to pick up my husband at the airport after a business trip. Would he recognize me?!? Something had to be done. The next morning I did a google search for salons in Richmond, and saw reviews of Scissors that gave me confidence that this salon could help me with my color problem. I called, and Simone answered. I explained my problem and she spent time with me - listening to my problem, suggesting a solution, etc. It was clear immediately that not only is she passionate about her work, but that she is also very knowledgeable, professional, and experienced. I felt assured of her ability to do whatever it would take to correct my problem. And, not only could she correct my problem, but she could help me that same day. She had a cancellation, which couldn't have worked out better - I left the salon with just the right amount of time to arrive at the airport for my husband. (He recognized me and thought my hair looked nice!) All throughout the procedure of removing color and then putting on a gloss, Simone explained what she was doing and why. She also gave me a cut that is the best cut I've had in a long while, and tips for hair care, styling, etc. (I have thick, coarse, frizzy hair and her tips are definitely helping!) I left the salon much relieved - no need to hide! - and very grateful for what Simone had done. A few days later she called to make sure I am happy with the color and sincerely wanted to know anything that I might not have been satisfied with. Sadly, I won't be able to stay with Simone as I'm moving south within the month. Wish I could transport her to my new city! 5+ bright, gold stars for Simone and Scissors!

• Pros: Professional, intent listener, highly skilled, artistic
• Cons: Can't think of one

09/18/09

Wish i had found her sooner

by atreearockacloud

If there are any slaves to hair color out there, i hope that you read this. I am in my 40's, and have been coloring my hair for the past 20 yrs. I have for some time now, enjoyed the luxury of not having to worry about cost when it comes to my hair. I've had my hair colored in several european cities, and many times in London and the surrounding area (i was born and raised in England), in high end salons in the U.S (east coast and the south) and for the past 10 yrs, in the several of the best salons in Richmond, and i can say- without reservation, that i have not encountered any stylist as talented and patient as Simone.

Anyone who colors their hair a lot knows that eventually no matter how reputable or expensive the salon (trust me- i was going to a ni$e place) your hair colour turns out "strange". It happens- and is a risk of coloring ones hair, but this time, my old stylist's attempt to cure the problem actually made it worse. Looking back on it now, i think it's quite amusing, but at the time- with my hair the color of old copper pipe- i was quite concerned (read: i was freaked out and embarrassed). I went to Simone (after thorough research) thinking she would either tell me to get a hat (my hair, was at this point, the texture of easter basket "grass") or laugh. Instead, she asked me to have a seat and talked with me at length about what had already been done and what i had originally wanted done. She spoke with me about what my options were, and then, stayed late into the evening to fix it. Now, there's one detail that i have to mention even though i have gone on too long already; the day i called Simone with my problem was on a day that the salon wasn't even supposed to be open- she happened to be there taking care of other things and lucky for me, answered the phone. I'd like to go on and on about how she cared for my hair and how comfortable she made me feel- and how FOR THE FIRST TIME i could openly voice my opinion about the result. If i hadn't already written too much i would tell you that she actually seemed to enjoy the challenge- even when i returned a couple of days later because i thought i was still a little too blonde- and how, after my copper straw hair was transformed into a shiny head of"natural blonde" she charged me Half the price of my old salon ( on my honor- i am not exaggerating). I've gone on too long and perhaps lost most readers to boredom, but for those of you whose guilty pleasure is coloring your hair and who have found yourself with a hair color unlike anything seen in nature (or even in Hyde Park in the "80"s)- you can relax. Simone can fix it.

• Pros: She listens, invites honest feedback and is truely talented
• Cons: i'm thinking....i'm thinking......i can't think of any......

09/16/09

THE best salon

by Curl

I've been going to Scissors for almost a year now. I did alot of research and read a ton of reviews looking for a new salon. After reading about 100 excellent reviews on Scissors, I called and spoke to Simone. I scheduled my first appointment last October and have been very happy since. Simone is awesome! She knows color!! The salon is cool; very chic and stylish. I have never had a problem getting an appointment either and never waited for more than 10 minutes (if at all). All of the stylists continue to go to shows in NY and FL and are learning new techniques to make sure our styles are the lastest and greatest. I wouldn't go anywhere else. Thanks Simone and Scissors Salon.

• Pros: Great color; great cuts; chic salon
• Cons: None

09/12/09

Not sure what happened..

by leiliyah

I called the salon in dire need of an appointment that same day. It was the first on my call list due to all these good reviews, but I didn't really expect to get in. I was told they were booked for the day, but they could get me in a couple days later. I really needed an appointment that day, so I thanked them and told them that I would just try somewhere else. I was asked to hold, and then when the girl came back on the line she said I could come in later that day. Weird. I figured someone must have agreed to stay late, which was very nice, and I was excited that I would get to go in.

I was called back and told an appointment had opened up 30 minutes from the time they called. I said I wouldn't be able to make it at that time exactly since I had to drive a ways to get there, but I would leave asap and get there within 15 min or so of the appointment time. I was asked to hold, and when the girl came back on the line she said that would be fine.

I got there 15 minutes after the canceled appointment time. Once I got into the salon, I was completely rushed to make decisions about what I wanted. I asked for Simone's thoughts, since I really wasn't sure what I wanted, and she said she didn't know because she didn't know me and hadn't done my hair before. So she wasn't helpful. She kept making comments about how I was 'so late.' I understand that it's super important to be on time, but if it wasn't going to work for them for me to be late like I said I would be, they should have said so instead of saying it was fine and then making passive aggressive remarks about it.

We decided on a color and she went and mixed it up, while passing me off to someone else to do the color.

While my color processed, I was asked to move twice, and felt completely in the way. Other clients were asked to move IN THE MIDDLE OF THE SERVICE THEY WERE HAVING DONE because someone else needed that particular station (?). It just felt way too busy and crowded, and I really felt tense and in the way, even though I was sitting in the famed massage chair.

I was then passed off to someone else to get my hair cut.

The cut and color are nice, not life changingly wonderful but okay. No better, no worse than I've had elsewhere.

I am appreciative of the fact that they tried to get me in.. however.. I would rather have had to call around and find a salon that had time to spend doing my hair then go to this salon and get passed around and asked to move a bunch of times!!

I hope it was just the fact that they were so busy today... it has to be, with all these good reviews... right? I don't think I'll go back to find out though.

• Pros: Squeezed me in when I needed an appointment THAT DAY!
• Cons: Crowded, cluttered, too busy, inattentive

09/07/09

Fantastic salon!

by Donna Adams

I have been going to see Simone for about 1 1/2 years now. I love to go to her salon.

When I was in my 20's I had a stylist that was wonderful, I could sit down in her chair and tell her to do whatever she thought would look good and never have to worry about it. Well my 20's were a long time ago and since then I have been fumbling around trying to find that type of stylist again.

I have found that in Simone and could not be more satisfied with the way she cuts my hair. I receive compliments on my hair on an almost weekly basis. The color is natural looking which allows for easy partial coloring when its needed.

The salon itself is fantastic...I am a little biased living in church hill myself, I love the structure with all its quirks. She has set up a very relaxing spa upstairs for manicures/pedicures its just beautiful.

Try it out you will not be disappointed.

09/05/09

Affordable, great hair cuts in Shockoe Bottom

by Heather Safley

Great experience! I wanted to get a hair cut and called Scissors and asked if I could come that day and they were about to close... Simone, the owner, opted to stay to cut my hair. I was worried because I have really long, thick hair and it's hard to find someone to cut it the exact way you want. I told her what I wanted and she delivered. Her staff is super friendly and really knowledgeable. I can't say enough good things about this place!

• Pros: Unique, trendy salon with great customer service

09/04/09

Forget All of Your Hair Troubles!

by jansona

I was referred to Scissors by a friend of mine. I adored her hair style. I was new to the area and looking for a stylist, so it worked out perfectly that I would be referred to Scissors. My first appointment with Simone was fantastic! My intentions were just a trim, but my hair was so dull and needed a change. Simone mentioned trying bangs, she said they would look great on me. I never imagined bangs working for me, but I trusted her judgment and gave in. I immediately fell in love with my new hairstyle and I've received so many compliments. It has been over a year since my first appointment with Simone and she has never let me down. The staff are all polite, and the atmosphere is relaxing. Check it out for yourself!

09/03/09

5 1/2 Stars

by robm

Friendly, relaxed atmosphere. Super haircut. Have gotten several compliments on style. Thanx Stacy!

A truly scrumtrulescent hair experience.

• Pros: Super friendly, talented staff
• Cons: Wish you were closer

08/31/09

Believe the Reviews

by HOpe

I've had horrible experiences with my coloring of late and also have not had any luck with any local salons. I went on line to find a colorist I could trust. I found Scissors through the reviews here on Citysearch. I read them ALL! I went in to my appt w/ Simone armed with my horror stories of color gone wrong and all my fears...she listed and two hours later, I had corrective colors and great highlights. I also had the best waxed eyebrows I had ever had from Trina! I appreciate the the patience Simone showed me and the care she gave me. I will admit the cost was about $75 more than I expected and I would've liked a more drastic change in my hairstyle (but I did not tell Simone this) we were concentrating on color. I will be going back before Thanksgiving and Simone did tell me we would be able to drop down to 2 colors and that would reduce the cost and I will try and find some styles I may like to try on me. Simone was great to work, Trina was excellent on the brows and they were both so nice! I am a very anxious person when it comes to my hair and they took the time to put me to ease and to listen to my fears....I recommend Scissors!