Nesbit the Complete Body Salon

07/12/2008 Posted by islander373

when i moved back to richmond in '02 --after living in atlanta for almost 6 yrs and loving my stylist at key lime pie --- i had a hard time finding a salon/stylist in town that could cut my hair right. i have wavy, textured, asian hair, and i wasn't completely satisfied with my cut until i went to eric michael at nesbit in 2003 or '04 (but who's counting). since then, he has provided EXCELLENT service and maintained consistency. i've recommended 4 other friends who have wavy/curly/textured hair to him. i've also been to the various esteticians, wax technicians and massage therapists. although some services were better than others in those areas, i definitely have my favorites and continue to be a customer. 5 stars for nesbit. and to one of the negative reviewers: NO, i don't work at nesbit.

06/20/2008 Posted by mrains

I am from Bethesda, MD and planned my wedding in the city I grew up in Richmond, VA. I wanted to treat my bridesmaids, mom, aunts and cousins to a morning at the salon to have their hair and makeup done before the wedding. We booked the salon for 12 woman. All of us to arrive at 8:30 a.m. on the day of the wedding. We had to be out of there dressed by 12:30PM. The salon had a breakfast waiting for us with free Mamosas. They assigned a team of hair and makeup artists to work on us all. Both my mother and I had an opportunity to get our hair and makeup done a few weeks earlier to make sure we approved of the salon. They were wonderful and did a terrific job. The facility was very clean, really funky, large and they were so efficient and helpful. We had so much fun. Not only did they do everything that we asked for but they supplied a lovely area in their spa for us to get dressed. They accommodated our photograher and videographer. We would strongly recommend this place for anyone that is interested in being treated well. Thanks you so very much Nesbit for making our wedding day so nice. Megan and Alberta Rains.

Pros: Terrific people, talented and a wonderful experience

02/20/2008 Posted by m7247

Probably the worst experience I've ever had at a salon. I told the stylist I just needed a trim of an inch to an inch and a half because I'm trying to grow out my hair, and she refused to cut it unless I would allow her to cut 4 inches. Then the stylist next to her told me I should go home and "think about it" and come back when I'm "ready" to have a real cut. Then my stylist tried to lecture me about hair care and that I should never highlight my hair ever again because it was damaged. First of all, when do highlights or chemicals not at least partially damage your hair, and second of all, my hair is very soft and healthy and does not appear damaged at all. She then attempted to talk me into scheduling weekly conditioning treatments. Finally she and the other stylist suggested I go home and print pictures from the internet about haircuts I wanted, even though I already told them exactly what I wanted and they just refused to do it for me. The receptionist staff was very nice, but the stylists were pretentious, rude and overall just unpleasant.

Pros: Ambience, Receptionist Staff

Cons: Stylist Staff - rude, unwilling to satisfy customer requests

10/09/2007 Posted by dpstone

The salon offered a discounted service on certain days, so I thought it would be a good time to be introduced to the establishment. The person performing my facial was quite obviously not fully trained and it showed by her over-all awkwardness. She also sealed my skin by toning and then attempted extractions. It was an uncomfortable experience. I alerted the front desk that she MUST be trained further before she can be allowed to "see" clients. Odd, because I thought this was one of the better salons??!

Pros: ?

Cons: underskilled staff

07/24/2007 Posted by melloa123

I bought some intensive moisterizer for my hair, used a little and can't use it anymore. Its smells awful. It got to the point that it started to make me really sick to my stomach. I've talked to a lot of people who weren't happy with their work either. I wouldn't believe the positive reviews... don't they seem a little fake? Like someone who works there wrote them? Thats shady.

Cons: Products smell bad.

07/17/2007 Posted by starboardmermaid

I was new to the Richmond area straight from Atlanta where I knew all the best salons and where to go and was scared I would never find someone to trust with my hair in VA .....until I found this salon after looking at their website from the 'halfoffrichmond' website where they sell half off coupons once in a while - and you better get them quick - they go fast!!! Their website was chic, modern, sophisticated, simple, and informative to me as a potential customer looking for salon services and prices. After signing up to their email list I was very pleased to receive notices of daily specials which really increase the chance of savings on such services. I believe that this salon understands the needs and the importance of quality spa, beauty, and hair services along with a reasonable price for all clients. I went there after I ruined my own hair with an at home color that I know not to ever do, but of course did it anyway, and the most wonderful stylist I have ever met - JESSE - Mr. Wonderful to me - saved the day! Not only did he correct my color mishap but he gave me the best cut that I have had in years! He is quite a character and loads of fun! HE is a hair genie! Cindy is also wonderful with her massage and quite pleasant to talk with as well. Michael is very talented as well. I will be sticking with those folks for some time to come! I suggest you give these guys a shot before anyone else in Richmond!

Pros: all of it!

Cons: zip!

05/31/2007 Posted by jimyates

This salon was recommended by several friends for a massage. I booked the massage and asked specifically if they did deep tissue massage, and could they target specific areas. I was told yes. The massage I received was very light and whole body. I walked out feeling not much better than when I arrived. I was expecting one of the best massages ever, instead it was the most expensive and one of the worst ever. I don't think I would go again, for fear of disappointment.

Pros: Pleasent Atmosphere

Cons: Expense, not addressing your needs and wants

1 out of 1 people found this review helpful

05/25/2007 Posted by mariebennett12345

I came in asking to be blond... and left a redhead. Furthermore, I was failed to be informed that the back of my head had over an inch of completely blond hair along the roots. I didn't find this out until later when I had my hair done at a respectable salon across town. I was shocked when I looked in the mirror and realized what was going on in the back of my head..... Then I realized why the girls at Nesbit were snickering to themselves as they were blowing out my hair. Tip... if you're going to laugh at how bad you screw up a client's hair... at least go into a back room! Because we can see you in the mirrors. NEVER WASTE YOUR MONEY HERE!!!!

Pros: nothing

Cons: Price, Friendiness, experience, value, skill

1 out of 1 people found this review helpful

10/20/2005 Posted by judy68

Their scheduling is severely flawed. Appointments are confirmed 2 days ahead only to be given away by day of appt. in spite of the fact I arrived on time for my appt. In less than 24 hours my appt which had been confirmed by Nesbit just hours earlier had been deleted, given to someone else who was already in the chair by the time I arrived on time for my appt. No accomodations were offered to amend the mix up which was their mistake. They offered a cut with another salonist who did the cut but wanted to send me to someone else for the blow dry and style. This is totally unacceptable. Nesbit then had the audacity to charge for the appt.

Cons: scheduling flaws, poor customer service, customers taken for g

1 out of 1 people found this review helpful

06/02/2005 Posted by ambermills

Nesbit is the first spa that I've ever gone to. It's incredible! The staff and services are outstanding. My day at the spa included a massage, facial, pedicure and manicure...all for under $200. It was the first time I've been able to totally relax in the past 6 months!