C & F Finance Co
Richmond, VA 23231
Phone: (804) 236-9601
User Reviews for C & F Finance Co
07/09/2008 Posted by Bluepeepers
We have our vehicle financed through this company and they are AWFUL! At the onset, we never received any type of welcome package or courtesy call which told me that they really didn't care for new members. We had a premature baby, born 2 months early and were in the hospital for quite some time, so we unfortunately fell behind on our payments. When we contacted the company, or were contacted BY the company, the people were rude and hateful. They didn't care that we had a child in Intensive Care or that my wife was in critical condition, they just wanted their money. They wouldn't work with us to accept a partial payment. Nope, they don't do partial payments so don't even try. Truly, I wonder what they would do if we sent a partial payment anyway? Would they reject it, apply it to our account, or pocket it for their personal shopping? I'm in the customer service industry myself, and I would never treat people that way. I understand that there are people out there that "work the system", but even then, they should never be treated in the manner that my family has been treated. We don't like the thought of refinancing our vehicle, but really want to do so with another company just to get away from this awful group. Recommendation: even as a last resort, DON'T use this company! They should go out of business!!!!!
Pros: they are a local company
Cons: everything about this says they should go out of business!
07/02/2008 Posted by tietie1977
My advice is to never go with a loan office that ask you for more than two contact people. Because if you don't want anyone knowing your personal business then you need not even look at this company. With the way the world is today that everything is going up except your pay checks then you have your kids to care for, you fall behind sometimes. If you are a day late they are calling your house, job, cell phone, and family members. They need to understand that if they call and leave a message then when you get home or receive it you will call them back, but no they will call you 2-3 times in one day then start calling your family members. Just stay away from this company!!
Pros: have none
Cons: everything about this company
06/30/2008 Posted by Thaijae
Although they've never threatened to repo either of the two vehicles that I have with them, they sure do harass like CRAZY. They call my job, my house, my cell, my parents - whomever they can when I am only a week past due. The bothersome phone calls are unnecessary. They have told my parents that they have been trying to reach me (for a day mind you) and I'm not returning their calls. They have given my father some personal information that caused him to worry about me for no reason. When I paid off my car with them and turned around to purchase a truck, I put $10,000 down and they called me constantly about me making my first payment that wasn't even due until a month and a half later. It was just annoying as heck. I just gave them all of that money and paid them off for another loan, but yet they were acting as if I was a risk. It was out of control in less than two months of having the new vehicle. I wouldn't recommend them to ANYONE. BEWARE!
Pros: They are local.
Cons: They harass you like crazy! They don't work with you!
03/10/2008 Posted by Unsubscribe
I haven't been with C&F Finance Company very long, however, I would never recommend them to anyone. Single mother got into a bit of a slump due to income issues, they would not let me make partial payments. They called me 16 times within the FIRST month of my purchase to verify my information and make sure I was going to make my payment on time. When I sent in a partial payment, they called my work, home, and cell phone at least 10 times a day wanting me to pay to remainder or they were going to repo my vehicle. When they couldn't get in touch with me they got my family involved. I have written a letter to them stating that I had voice mail on all of my phones and if they included my family one more time I was going to suit them and contact the Better Buisness Bureau. Since then my account is up to date and it is finally quite. I have spoken to two different people about changing my payment due date and gotten two totally different responses. One wants to charge me for it then stated that I couldn't because I hadn't been with their company for a year and the other says it's free as long as you sign up for automatic withdrawals. Needless to say, I don't plan on giving this company any of my banking information. I have on the other hand been trying to get other companies to refinance my vehicle so that I may get away from this company. My advise, don't go with this company at all. They charge you for everything extra.
Pros: they helped me get into a bigger vehicle for my family
Cons: everything about their services
02/17/2008 Posted by uhmmm
C & F finance is a terrible finance company! The company was given by the car dealer for our new car. It is a company that deals with people that they feel might be at risk. Our payments had been on time every time for 2 1/2 years- suddenly life threw a curve ball --the payment was 1 WEEK behind and they decided to threaten to repo it!! Then they said I could call and for $50 extend my payment for another month-This company is crazy - one time they called and got a payment from me then called my hubby and got a payment from him--then refused to give one payment back!! AVOID AT ALL COST!!!
Pros: NONE!
Cons: Shady, unreasonable, and disrespectful
01/16/2008 Posted by smile7821
they moved our payment date. it messed us all up. then they did not set the allotment up proberly on there end. it was all screwed up. then they wanted us to come out of pocket for there mistakes. THEY ARE VERY VERY VERY VERY BAD!
Pros: I CAN ONLY THINK OF CONS
Cons: BAD BAD BAD BAD
10/09/2007 Posted by 11141962
I was trying to find there web page to see if I could fill out and application but could not find it

