North Pole Restaurant
Crozier, VA 23039-2508
Phone: (804) 784-4222
04/24/2008 Posted by s2m8
We've been there quite a few times and the food and service was always good until last night. They did not honor reservation requests made 2 months in advance. When questioned, the staff told us that it was the "bartender's" fault - sorry, nothing we can do. We overheard people talking while waiting in line for the ladies room later and came to understand the real reason for our seating arrangement - a case of "who you know" here. We were seated in a MOST undesirable setting for six adults - the booths are very skimpy and uncomfortable and the table so small that trying to put six drink orders on it is a challenge - let alone dinner plates and acoutrements! Try cutting into a steak when you are elbow to elbow with either the wall or your companions! The prices are very high for what you get. The steaks are good quality, which is good since there is no seasoning, no marinating, no sauce, no rubs. I ordered the filet - rare - it was. But the "chef" needs to learn the difference between sear and burn. Being optimistic, we tried dessert. No real reward there either. Service was fair - not good. It seems like another case of charging exhorbitant prices for an item somehow gives it status and appeal? Never again. Dinner for 2 at the cost of $150 plus tip should be a positive memorable experience - not regret. There were six of us - the restaurant took in about $600 from our table - and none of us left happy. Come on guys! You gotta give something better than this to justify your prices - cause it ain't coming from the ambience! P.S. - you need to do some repairs on the sub-floor of the ladies room before one of your patrons goes through it! All in all - another "average" restaurant. Why bother driving so far when there are some really excellent ones in town?
Pros: blue cheese dressing
Cons: over-priced, uncomfortable seating
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