1700 Douthit Ct, Powhatan, VA | Directions 2313937.508119 -77.740565
Mon. - Sun. 24 Hours
This business completed installing new windows in my home a few months ago. Andrew was great with helping me find the right replacement windows, custom window grids for my round tops and screen tabs for the full screens. His installers came out, did a great job and made sure we were happy with their work once they were done. Whenever I called the office, Nikki and Shayla were so sweet, considerate and helpful, and always upbeat and friendly. These guys are a good group of folks to work with.
I originally hired Elite Window Solutions in 2009 to replace one window. I hired them again recently to take care of the rest of my windows. I feel like they went above and beyond the call of duty. They were reliable and did a great job. I am very satisfied with their work. They replaced all 43 of my windows and wrapped the doors. Currently they are working on two 80inch elliptical shaped windows, then I have a palladium window, measuring 6 foot X 4 foot in size, that they are replacing as well. I feel like, they really try their best to accommodate me in every situation and I am pleased with this.
This is a great company if you want cheap junk in your house. This company uses the least expensive materials and labor that money can buy. If this is what you want on your house, then you'll be getting what you pay for. Pray that you don't run into any issues because their customer service is non-existent. It's most likely worth paying a little more for a quality product and actual window company, than simply trying to find the cheapest crap in town. This is truly the bottom of the barrel in replacement windows - Do your self a favor and pay for a decent company that cares about quality and workmanship, and you will be much more likely to be happy in the end.
Wonderful work! I thank Elite Window Solutions for the work they performed on our home and will continue to do business with them in the future.
Service needs help – My window experience started off awesome. My sales guy was great and then the windows came. The screens were messed up and there were a few other problems. I was turned over to someone else for the "service" issues and had the worst experience I've ever encountered.
I could not believe how I was spoken to, and later learned that was the owner of the company! His customer service skills are non existant and that is not how I would run a compnay that is service driven!
In the end, the windows are they way they should have been but the service was not worth the price. I would rather pay more than to be treated like I was.
Windows – Contractors were on time, pleasant and efficient. Very happy with my new windows and the professionalism of this company.
Service – Great guys and very professional. They worked very well around my needs and cleaned up nicely.
Easy install – I had one of my windows replaced this week and it looks good! I am definately thinking about replacing the rest now that I've seen how easy it was to replace.
Lovely Job – I just wanted to drop a note about Elite Window Solutions. They did a lovely job. When they left everything was completely cleaned up and vacuumed. Each one of the young men who installed our job were polite and courteous. They were careful to shut doors behind them, even though it would have been easier to just walk on through and get it on their return trip. As ambassadors of Elite, they excell! The salesman was wonderful. I have worked on a sales team myself and he would have fit in beautifully. I would also like to commend Niki for tracking down my missing window and seeing that it got to Richmond ASAP so we could get the installation done sooner than expected.
It would appear that Elite has the gift of finding and hiring the best. I will be continuing to replace doors and windows in this old farmhouse. All the work will be done by Elite. ...Annette
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