Hyatt Place Richmond/innsbrook

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andsharona

Joined 2 years ago

Wonderful Staff - 5 stars for them!. We stayed there Memorial Weekend. The staff was fantastic! They were very accommodating, took great care of us. We catered in dinner and they let us use there breakfast area and helped us out immensely. Extra kudos to David as we catered dinner in two nights on his shift.

The accommodations - not so much. The a/c was out in the hallways. The a/c in my room was next to the bed and whirled loudly all night - another guest referred to it as being next to a jet engine - now that might have been an over exaggeration but with lack of sleep anyone is bound to say anything. There was no temperature gauge on the a/c unit so when it got cold I turn it off, likewise, when it got warm, I turned it on as it was difficult to regulate it with the dial and who wants to listed to that loud humming all the time - it was louder than other hotels I have stayed in.

The food from their menu was good.

btw: I saw that rooms had microwaves - mine didn't.

I'll say it again, the staff their rocks!

Contributor

Joined 10 years ago

Mid-priced, all-suites hotel chain provides roomy accommodations and the comforts of home for business and leisure travelers.. In Short
A Hyatt hotel family member, AmeriSuites offers accommodations that are 25 percent larger than most standard hotel rooms. Amenities include a kitchenette with microwave and refrigerator, free high-speed Internet and a complimentary buffet breakfast. Business travelers can choose the "Taking Care of Business" Suite, which additionally features an executive-sized desk and chair, a two-line speaker phone and office supplies. All locations offer business centers and meeting rooms; most have fitness rooms and pools.