Wonderful, professional salon. I have been a client of Salon del Sol for over two years and always look forward to going for a haircut and partial highlight. The staff are friendly and my stylist works with me in achieving exactly what I am looking for. I always walk out of the salon loving my haircut and color!
I've been to this salon multiple times over the past year that I've lived in Richmond, and am sorry to say that each time has been a huge disappointment.
Every time I scheduled an appointment, I asked for someone different hoping that would make a difference. This made it a little awkward as I think the stylists I previously used recognized me... but I go to the salon for a decent haircut, not to make friends. I've used "master" to "junior" to "associate" level stylists, and have been equally upset with all three. After the master cut, I actually cried on the way home!
I think the problem is a salon "attitude", they all think they're hot stuff, but no one really connects with or listens to their clients. I'm not convinced they actually know how to cut thick hair well. They are always rushed, and I just am sick of being ripped off. Such a shame since I love the Aveda products, and thought the salon would be great.
The only person I would recommend is Nele.
I went to the Salon del Sol in Short Pump several times for both hair and spa services. The hair services that I received (color, haircut) were not worth the price. The staff preferred to stand around talking to each other rather than helping the clients. The woman who cut my hair was a junior stylist and really didn't listen to what I wanted with my cut. When she finished, it didn't look any different than when I came in. It wasn't worth my money.
I decided to get my hair done elsewhere, but I still continue to come and see Nele. She is so wonderful. Her facials are amazing for my problem skin. She has now moved to the new location at Regency, which makes me so happy that I no longer have to fight the horrible traffic and chaos of Short Pump. I recommend Nele for any sort of spa service, but not the other staff at this salon.
Eddie??? The Master Scam Artist?!.
Do NOT take these reviews seriously!
Look at the dates!
Isn't it AMAZING how Eddie, "The Master Stylist" has received a ton of reviews on May 18th and May 19th of this year, 2008???
I was *going* to check out this salon, but after seeing that Eddie has swooped in and attempted to scam/con prospective customers, I am now immediately turned OFF and will take my business elsewhere.
Hey Eddie, next time you try to to scam for business, make sure you space out the reviews instead of posting them in a TWO day span. Scammer! *scoff*
Go to the BEST.
I have been a regular customer of Eddie's at Salon del Sol, Short Pump for several years. I work for a competing salon company and the appearance of my hair is very important to me. I only go to the best. Eddie is a caring and attentive stylist. In addition to be highly skilled and educated, he has a natural talent for knowing what looks good on a person. I rely on him to keep my appearance updated and current without prompting.When you get your hair service, if you're lucky, Eddie will shampoo you. Get ready for the best shampoo and scalp massage ever!.
When you find a great stylist, you have found a gem. When you find a great stylist you can trust, you have found someone that is.......priceless.
Excellent Service. I have been a customer at Salon Del Sol, Short Pump for the past 4 years and have never had a bad experience. In fact, I drive from Spotsylvania County to Richmond every 5-6 weeks to have my hair done at Salon Del Sol, because of the service I receive there. The staff is always friendly and ready to help you at a moment's notice. The Master Stylist (Eddie Lewis) who does my hair is wonderful. He and the staff make it their top priority that you have a good experience while in their salon. I have been there on the busiest of Saturdays as well as weeknights and still the service remains the same. Keep up the good work, Salon Del Sol!!
Best Salon in Richmond.
I moved to the Richmond area a year ago from Virginia Beach. I had intended to continue going to my salon in Virginia Beach, but the traffic made it impossible. I was referred to Eddie at Salon Del Sol by a friend. I have been VERY happy with the services I've received at Salon del Sol, and I have no current complaints. The staff has always been very professional and taken very good care of me the times I've been to the salon. As far as the ability to provide "edgy-er" cuts--the staff continually go to hair shows to keep up with the current trends, and Eddie has always been willing and able to provide me with whatever cut/style I've been interested in--including something "edgy."
My suggestion to people who have posted negative comments about this salon is to speak with the salon manager regarding your specific complaints instead of posting all your comments on a website. I've always gotten the impression that the staff will do what is necessary to make their customer's happy. If you are dissatisfied, you should let someone know so they have the opportunity to fix it.
Best salon in Richmond. I thorougly enjoy my monthly visit to Salon Del Sol. Everyone is super friendly and courteous. The staff is extremely talented...I look fantastic everytime I walk out the door. All of my children also go to the salon for their cuts and I never get any complaints....they often ask how soon their next visit can be. I can't wait to go back!
Really great people. I am from New York and it took me ten years to find Eddie and the crew at Salon Del Sol. They do a great job of making me feel welcome and I have never been ignored by the front desk staff. The assistants that are being trained are always friendly and courteous and Eddie is a marvel at doing hair. He listens to what you want and is always chatting with me while I am in his chair. I feel like part of their family. Good job folks.
I always look forward to going to Salon Del Sol!. I love Salon Del Sol! It is wonderful to be pampered for a little while. Eddie is a fabulous stylist and colorist. He has a gift for finding the style that is perfect for you and your lifestyle. It is always my sense that the people there love what they are doing and take pride in their work. Scalp massages, hand massages, make-up touch ups... Everyone does everything they can to make it a relaxing and fun respite.
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