It should be all about HAIR!.
GIRLS, GIRLS, GIRLS...quit being so "catfight"....grow up and learn. The owner and other stylists of this salon were great at HAIR but not so much at professionalism. That is ultimately what kills a business (in addition to market conditions). An unprofessional staff can ruin anyones image and make profits FLY out the window. The website is for CUSTOMERS!
Richmond is a very small town, what you do and say will come back to haunt you. If you can't be professional about your comments and follow the regulations of this website then don't post!
Quit riding on a wave in which you will eventually drown.
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This Place Is The Worst.
Its Pretty sad when the owner of the salon has to write a good review about Keantes.
Considering the salon is shut down and will not be able to open back up due to financial problems. And also dont let her fool you she did write her employees bad checks
numerous times!!!! SHE ALSO STILL HASNT PAID SOME OF HER EMPLOYEES THAT LEFT THE SALON!!!! Because she has no money to pay them!!! Its pretty sad that this lady thought that she could run a salon with no money because it came back and smacked her in the face! And now shes lost the salon! I would never go to this place even if some miracle happened and the salon did open back up
High standards. Provides women with a comfortable, relaxing environment..
May I suggest that what you are reading in these negative reviews is coming from prior employees. Unfortunately, the owner ran up against some hard times when she expanded her salon into a spa. When things got tough for her, she found out how un-loyal her staff really was. They all walked away. And we know that many clients go where their stylist goes so the loss of business added fuel to the fire. It was mentioned in the review that checks were bouncing. I must set the record straight-everyone got paid on time.
Certain of the disgruntled staff were let go because they did not meet the expectations of a quality salon like Keantes. That was a very good move on the part of the owner. As a client, I witnessed the bad behavior of some of the new girls and I wish to apologize on behalf of Keantes. Keantes has high standards for the staff and will in the future be much more selective about who they hire.
Keantes may be a little pricey but have you compared to some of the other salons in the area? Keantes is currently undergoing change and when the doors are open again, you will be invited to experience a day of pampering like a woman truly deserves. So, if what you're looking for is a cheap nail job and a sloppy cut, sorry but Keantes can't help you!
I wouldn't go back to Keantes. I recently went to Keantes Hair Salon, and I felt so uncomfortable, because I was the only customer. There didn't even seem to be any staff there. It seemed like a big open space, and it was freezing cold. I did not enjoy my visit there. It was a very cold and uninviting atmosphere all together.
keantes is the joke of midlothian when it comes to salons. hahaha it is so funny that the OWNER of Keantes wrote a review of her salon to try to salvage the name and reputation!!! It is quite pathetic! I was not surprised to read the two horrible reviews of this salon.
WORTH THE $$! GREAT SALON!!!. I am very saddened to hear of both of your experiences at Keantes Salon recently. That is not the impression I got when in there today! The new salon is warm and inviting and ALL the stylists are very capable and professional. The variety of products is enormous and the owner's experience is invaluable in hair, color, and skin care! These two reviews are not the impression she wants to put out and has worked very hard to build her business, ALONE, with a vision of warmth, relaxation & knowledge. As with any business, there have been ups and downs, especially when expanding to a new space, working with contractors and landlords, etc. LOYALTY MEANS NOTHING IN THE SALON BUSINESS!!! It's hard to keep stylists happy, they were not appreciative or loyal to the owner, to her generosity and chose to go elsewhere. That was a shame, but her new crew is very capable and clients should give them a chance and support this young business owner! As far as the trash can is concerned, did you say anything to your stylist about it? They had JUST finished construction & moved in! If you want to look and feel good, you will pay the price for it..It's worth it! Maybe you and they were just having a bad day. Give it another try!
Keantes Salon was the worst salon experience i have ever had. I recently went to Keantes Salon, and I could not wait to leave! This salon used to be beautiful and very pampering, but it has made a complete turn for the worst! The atmosphere is very cold and the staff is unfriendly. Not too long ago the entire staff left, so there all new hair dressers, which seem to all be the bottom of the barrell when it comes to choosing a staff. The girl that did my hair talked to me the enitre time about herself, and how her kid was the first to get into a fight at Cosby High School! She portrayed herself in a very unclassy and unprofessional way the entire time. I wanted to get up and leave the whole time she was cutting my hair! I don't blame the other girls for leaving and getting new jobs, it would be an embarrassment to be associated with that salon. Mostly everyone that I have talked to about my horrible, and overpriced, experience has heard about Keantes and how aweful it is. It is surprising that a salon like that can stay in buisness.
Keantes was an Aweful Salon Experience!!. This salon closed for the whole month of january, and they did not call people back and you couldn't leave a message, because the mailbox was full! This was horrible customer service. When I finally got an appointment when it reopened, the salon was very cold, uninviting, and looked as though there were not enough to fill such a large space. There were were not even mirrors at all of the stations! In the bathroom, there was not even a mirror ar a trash can! A few weeks after my appointment, I was told that the staff's paychecks were all bouncing, and that the owner was in debt over her head. I would not recommend Keantes to anyone. The prices are rediculous for the atmosphere.. I did love my stylist though!
Keantes - Great Salon. Wonderful place - beautiful decor - My hair dresser was extremely skilled and listened to what I wanted done to my hair - a little on the expensive side, but you get what you pay for!
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