Keantes
Midlothian, VA 23113
Phone: (804) 378-0757
User Reviews for Keantes
03/29/2008 Posted by mel999
hahaha it is so funny that the OWNER of Keantes wrote a review of her salon to try to salvage the name and reputation!!! It is quite pathetic! I was not surprised to read the two horrible reviews of this salon.
Cons: they over charge and dont care about the customer!
03/28/2008 Posted by goldie4
I am very saddened to hear of both of your experiences at Keantes Salon recently. That is not the impression I got when in there today! The new salon is warm and inviting and ALL the stylists are very capable and professional. The variety of products is enormous and the owner's experience is invaluable in hair, color, and skin care! These two reviews are not the impression she wants to put out and has worked very hard to build her business, ALONE, with a vision of warmth, relaxation & knowledge. As with any business, there have been ups and downs, especially when expanding to a new space, working with contractors and landlords, etc. LOYALTY MEANS NOTHING IN THE SALON BUSINESS!!! It's hard to keep stylists happy, they were not appreciative or loyal to the owner, to her generosity and chose to go elsewhere. That was a shame, but her new crew is very capable and clients should give them a chance and support this young business owner! As far as the trash can is concerned, did you say anything to your stylist about it? They had JUST finished construction & moved in! If you want to look and feel good, you will pay the price for it..It's worth it! Maybe you and they were just having a bad day. Give it another try!
Pros: Parking, atmosphere, service, availability, no sales pressure, end results!
Cons: New staff in training
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