Osaka Sushi & Steakhouse
Richmond, VA 23233
Phone: (804) 364-8800
User Reviews for Osaka Sushi & Steakhouse
02/19/2008 Posted by juliekillinger
We went to osaka sushi and steakhouse last saturday,it was a busy night but our waitress(sara) very friendly,we wanted to order some food from hibachi table but we decided not to cause we probably gona wait for a while since the table are full.well its saturday night,but I ordered chicken teriyaki it was great and I tried red bean ice cream that i never had before and it was nice.food was great and service was good
11/04/2007 Posted by luvtodineandtravel
I took my husband here because it was my turn to pick the restaurants for our weekly date night. He has really been craving sushi, and we have only lived here 2 months, and have yet to have some japanese. I came onto Citysearch to find the best reviews on sushi. Osaka had them, so we decided to try it. We walk in, and it took our server (Sara) 10 minutes to introduce herself and come to our table. Next I wanted the Hibachi filet mignon that was on the menu. When I ordered it, she claimed that I was not allowed to order anything from the Hibachi menu because it was busy in the Hibachi room. WHAT?!?! Then, I decided to order chicken teriyaki, and asked to substitute the white rice for fried rice. My servers response: "We don't offer fried rice in the evenings" You have GOT to be kidding me?!?!!? It was Saturday night!!! I was striking out as I was ordering. My husband ordered some true sushi as his meal. He was very disappointed with his meal. Finally, every Saturday it is IMPERATIVE for me to order dessert. On top of that, the meal I ordered had dessert included. After Sara took our dishes away,. instead of asking if we wanted dessert or coffee, she simply hands us the check. I gave her the check back, and told her "No. We want dessert." She eventually gave us the dessert menu, and my options for ice cream choices were Red bean, green tea, and mango. What about simple vanilla???? Nope. Wasn't on the menu. We ended up deciding not to waste any more time here and sacrificed dessert. The whole experience was a TOTAL disappointment. Dont waste your time.
Pros: none.
Cons: service, food, dessert menu, and on....
