Chanello's Pizza
Richmond, VA 23230-5112
Phone: (804) 358-3800
- Best of Citysearch:
- Pizza 2005
User Reviews for Chanello's Pizza
05/06/2008 Posted by trainman2004
i will never eat at chanellos again. the service was horrible. i was put on hold for ten minutes. and when the person actually answered the phone they took my order. i waited three hours to get my food delivered and when i got my food not only was it cold it was wrong. i understand they may be busy or evan short staffed but a three hour wait is to long. by the time i called back they said they were closed. the delivery driver was rude i ordered a second time because i did like there food but the second time i found my subs wrong and cold. i thought it was very very rude and i will never eat there again
10/26/2006 Posted by ntelechewal
Chanello's has excellent pizza! I find myself constantly making phones to the manager to tell him how poorly my order was followed. It gets frustrating becuase its so unprofessional. So what do you do? Eat somewhere where the food is horrible, but the service is great, or eat somewhere where the food is awesome, but the service is some of the worst that you've ever seen?
Pros: Great food
Cons: Follow instructions poorly; the service is bad
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