REGAL VIRGINIA CENTER 20
Glen Allen, VA 23059
Phone: (804) 261-5411
User Reviews for REGAL VIRGINIA CENTER 20
03/29/2008 Posted by gizmoandsarah
We went to the movies late Saturday night. My daughter and her boyfriend,both 16, wanted to see Shutter. Having a 8 and 13 year old with me I decided it would be better to take them to another movie, Superheroes the Movie. Since the movies were only 15 minutes apart I figured my Daughter, who is 8 months pregnant, and her boyfriend could wait for the rest of us to get out of our movie. The movies were good, despite the noise coming from other people in the theatre. On leaving my movie I recieved a text message from the two 16 year olds that they had been kicked out of the theatre although they told the officer that they were waiting on me. They were waiting outside in the cold air for 20 minutes with no visible security measures taken to ensure their safety. There were two police officers who were both inside NOT attending to anything outside. Outside there was illegal substance use, erradic drivers, and violence between a few people (that I saw, smelled). I think this was VERY poor judgement and bordering on dangerous for my children. I will consider going elsewhere in the future when wanting to see flick.
07/27/2007 Posted by avgjane
We went to see the premier of the Simpsons movie at midnight- everything was going well. Half way through, the movie started playing upsidedown and backwards from the end. After getting the manager, he proceeded to come in and pass out free tickets. He never gave an explanation or an apology. They got the movie started back up and many notified the manager it was not where we had left off. The manager snapped back that there was nothing that could be done and that they had only skipped 5 mins of the movie. Most people left after realizing that at least 30 minutes of the movie had been skipped. After the show we waited for the manager and couldn't find him anywhere. He was rude, short, and lacking some serious customer service skills. This is one of the worst experiences I've had at Virginia Center 20. I will not go back to that theater.
Pros: good movie times
Cons: bad service, rude manager
Schedule
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