David's Bridal
Richmond, VA 23294
Phone: (804) 747-9920
Editorial Review for David's Bridal – by Citysearch Staff
In Short
A chic, sleek boutique, it's not. But those willing to look carefully will likely find a big-time bargain. The staff is helpful and knows the merchandise but doesn't provide extensive one-on-one attention or advice. Stores (particularly on weekends) can be swamped with brides-to-be. David's specializes in beaded satin A-lines and simple lace sheaths that just hit the $500 mark. Most labels are tasteful but of medium-quality: Gloria Vanderbilt, Lady Eleanor, Oleg Cassini and the likes.
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Insider Tips
Added PerksDyeing services, alterations and gown preservation are all offered
Details, DetailsAffordable headpieces, shawls, purses, garters and shoes
With ReservationAppointments are taken, but unnecessary. Come in, scour the racks, and place your order (ideally at least 6 months ahead).
User Reviews for David's Bridal
05/01/2008 Posted by brightb
I must say I absolutely did not want a dress from David's Bridal. Lo and behold the procrastinator I am, with time not my friend, I needed a dress soon. I wanted an instant gratification. To make a long story short I settled going there just to see what I can find. It was prom season so it was packed with other people. The racks and racks of dresses actually discouraged me, I was overwhelmed. However, with three friends in-tow, we pulled 5 dresses. Found the perfect one. With my friends along, I didnt even notice the weak customer service I received. The consultant had other customers, so it was not personal what-so-ever. However, brought the dress. Came back to pick up dress and try on for my mother. I had the same consultant, customer service was weak again. Another consultant was absolutely rude to me and my sister in front of my consultant, didnt receive an apology for her co-worker's rudeness. All in all, I hated the experience, love the dress. Got my bridal party dresses elsewhere. Getting my alternations done elsewhere as well. I would not suggest this store to anyone!
04/09/2008 Posted by BlondieLv
I had purchased my prom dress here awhile ago and the staff was rude and did not offer any help to me what-so-ever. I had to pratically beg the staff to get me shoes or help me. It was awful. The only good thing about the store was the alterations department. Well, now i am a maid of honor for my best friends wedding and here i am again at this horrible store! She has already picked out her dress and came for alterations once before. Now, we went back for the maids and flower girl dresses. The staff did not greet us nor offer help in any way! They did not even care to acknowledge us! After picking so many dresses that ended up seeming so cheaply made, we decided to find another place to shop! The staff was so unwilling to help us. I swear when I am the bride-to-be, David's Bridal will be the last place i will shop!
Pros: not crowded but then again they are horrible at service!, alterations
Cons: selection, prices, service, staff, atmosphere, trends, designers
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