Richmond >Takeout Taxi
Slow. It can take up to 2 hours for delivery. Be prepared to pay $15 - 20 more than if you go pick up the food yourself. If you are ordering food for an event, make sure you place the order several hours in advance cause the delivery may not be on time.
LOTS of Hidden Charges, ontop of their advertised $5.99!!!.
Our company wanted to place an order for about 5 people to one of the local restaurants in the Richmond area that Take-Out Taxi highly recommended (Quaker Steak & Lube, which is very delicious). When we had first called Take-Out taxi to ask about their prices, they informed us that it is $5.99.. nothing else was mentioned.
We called back and placed our order, and then they added their $5.99 fee, ontop of SEVERAL other hidden charges which totaled almost $20.00 in fees after all was said and done.
We did persue it due to no other options at the time, and we did receive the food in a timely fashion. However, we all agreed their services was not worth the hefty price.
Great concept, just NOT reasonably priced!!!! They should be more up-front with their pricing, rather than wait until you have placed an order (under the assumption of the flat-rate fee of $5.99), then slap you with the many other fees.
I would not recommend this option unless you can afford an extra $20.00 in fees for 5 people to eat!
often they have been able to deliver our food in 30 min or less. despite the 1 hour window. many things contribute to this.. 5 o clock traffic is a nightmare, anywhere in richmond and possibly many places in this world.. I very much appreciate them being able to get me my food, instead of me being stuck in traffic or waiting at a busy restaurant myself..
The food has always been hot when it was supposed to be, and all items were accounted for. often the driver would stand by to be sure i am happy before running off... if in the rare event that something was not right, they either gave me credit for my next order or corrected it on the spot.. and quickly went back to the restaurant for me, and made sure it was correct.
thank you takeout taxi for being there, and providing excellent services..
horrible!!!!!. Only order if you are planning a big party or expecting lots of guests. The advertised response time is 1 hour, but delivery can take more than 2 hours. There is a minimum of $15 or $25 order requirement, depending on the restaurant you order from. They will automatically add delivery charge, fuel charge and driver tip to yur order, which usually comes to additional $15 (sometimes more). The delivery guy sometimes makes comments about how far he has to drive to make the delivery, even though the restaurant is clearly within their delivery area.
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