10/26/09

Unbelievably Bad Cut

by kkva

I'm new to Richmond and came here based on the other reviews. I'm sorry I did, to say the least.

I had very long, layered hair and wanted something shorter and updated. I'm really not hard to please, and I brought in several pictures to give the stylist some idea of what I was looking for. I did not ask her to replicate a certain cut, just to create a cut generally along the same lines as those in the pictures. Basically, I was looking for something professional, but ended up looking like a high school cheerleader with a cut that doesn't share a single characteristic with any of the cuts I said I liked.

Also, the entire process from wash to dry took maybe 25 minutes. For someone with hair halfway down her back who is asking for a big change, that is simply ridiculous. Finally, I have never in my adult life had my hair cut without the stylist using a single product. I'm not sure what that was about, other than an attempt to save time. Incidentally, about 10 minutes into my cut, the receptionist notified the stylist that her next appointment was waiting.

I could go on, but in short, there was nothing positive about my experience at this salon and I'm not very happy about paying $55 for absolutely nothing.

• Pros: Nice Receptionist
• Cons: Everything Else

09/18/08

Best haircut, understood my special hair needs

by Shereen55

I must say that I tried this place after many recommendations from fellow curly coarse hair friends. I was so thrilled - Debra was a saint, she cut my hair and chose a style for me that is so easy to handle and tames my hair...the products were great as well! Told all of my friends and family with same hair about her! Thanks to the great receptionist who was super friendly and super sweet...think name was Diane!

08/15/08

Best Hair Salon Experience I've Had in Richmond

by ts23ts

I didn't feel like Richmond was my home until I found Beyond the Fringe. Thank goodness for the co-worker who referred me to Cyndi. Cyndi is a great stylist, she takes professional pride in her work, she does wonders with short hair, and as I've been growing it out she continues to work with me. I've referred a few friends who have also been very happy with her work. The stylists in the chairs by her are all friendly and helpful as well. I had a great wax job there and the receptionist is the friendliest in all of Richmond. All the stylist treat the shampoo-ers well and take time to teach the newer stylists. This place is top notch and has made my life in Richmond a better place - been a customer since 1998!