Jingles is a bridal boutique located in beautiful Richmond, Virginia that takes pride in preparing you for your big day. The perfect
bridal gowns can be found whether you?re looking for a designer name or discounted, lower end dresses. Brands include Alvina Valenta, Watters & Watters, Vera Wang, Lazaro and more. Don?t leave without designing your bridesmaids too. They carry extensive selections of bridesmaids? dresses so you can have a romantic, contemporary or tailored, traditional look.
The staff at Jingles, unlike other sophisticated bridal boutiques, is never pushy, and they will always offer advice and assistance when desired. With the bridal gown you can select from their shoes, headpieces, jewelry, gloves and even undergarments to compliment your choice. So from head to toe, leave the worries of finding the perfect wedding dress to Jingles.
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Terrible service and alterations. Place is a rip off.. First of all my daughter moved to Virginia from Ohio. My wife and I still live in Ohio. When she met the man of her dreams and got engaged we drove to Virginia to go wedding dress shopping. Went to Jingles and they were very nice at first. My daughter found the perfect dress ($2,500.00). A little more than I wanted to spend, but , after going to two other dress shops, it was the one. The problems started after we paid for half of the dress as a down payment then my wife and I returned to Ohio. My daughter returned to Jingles (2 1/2 hour drive) for her fitting. My daughter wears a size 10 dress and Jingles said they measures her as a size 16. Being by herself she questioned them and and they said wedding dresses run small. They ordered her the size 16. The dress came in and we returned to Virginia for the fitting, The dress was entirely too big for her. They had to take in 6inched off of the top and 3 inches off of the waist. Again the dress was too bug from the beginning. I complained at the time and was told that the alterations would correct the problems. We did not return to Virginia until before the wedding and upon seeing the dress I was heartbroken. Jingles alterations were terrible. The dress had crystals, pearls, and lace from the waist up and they were missing on the sides of the dress, Some of the lace was loose without the crystals and pearls on it and there were many loose threads sticking out. I complained through the Better Business Bureau but only got rude remarks that it was my daughters fault for not complaining at the time of picking up the dress, They asked why we did not return the dress before the wedding for further alterations ( another $300.00), Again 2 1/2 hour drive, and we had many other thing to prepare before the wedding. It was their responsibility as professionals to make the dress right the first time. I asked for at least the $$300.00 alteration fee and for them to send me the materials they took off of the dress back since the did such a terrible job so I could have the dress fixed before a reception we had in Ohio. I got neither the money not the materials. I even talked to Ellen the owner on the phone and she was very rude then as well, If you insist on a dress from Jingles, take control of what they order and don't let them rip you off as they did me. Next visit to Virginia I do plan on a trip to Jingles to complain again in person.…
Bridesmaid fitting. Very disappointed in the customer service. My daughter made arrangements by telephone to have a bridesmaid fitting with the bride today. (She lives in New York) The lady behind the counter told her she did not have an appointment and could not be fitted. The lady suggested to take the dress back with her to New York to get it hemmed. (Kind of hard to take it back on a plane!) She only decided to fit her in when the bride's mother came in the store and I told her that we have to take the dress around the corner because she did not have an appointment and they could not fit her in.…
Nothing but love for this hidden gem.
I literally just got home from my shockingly pleasant experience at Jingles.
After having an irritating experience at David's Bridal where the salesperson gasped when I told her I was getting married in my favorite jeans for my low key/ fun Rock N Roll style wedding and tried to sell me a dress I didn't want anything to do with, I expected the same reaction from the next store I walked into.
This was so not the case. I went in early this morning (wearing jeans, a fleece, and Sketchers) to look for a simple tiara to dress up my comfy and cute outfit I'm wearing for my wedding. I was very hesitant to tell her this along with my low budget.
The reaction I got was so heartwarming and sweet. The saleslady was extremely helpful and nice. She didn't even flinch when I told her what I was wearing and my budget. She just went and grabbed some hair pieces and found the perfect tiara. Originally $205, I was able to purchase this simple yet elegant piece for $30.
I would highly recommend this shop to anyone and tell everyone to stay away from David's Bridal. I've worked in customer service and retail jobs for over 20 years (including Walt Disney World) and will only go to a place that actually listens to their customer vs trying to make that big sale.
Thanks again for making this a wonderful Monday!…
Ugh! Not what I signed up for!. You kind of expect a bridal store to be a happy place, right? If so, you'll be as surprised as I was that nobody smiles at Jingles. I was in and out fast--just long enough to see what they had and move on to friendlier stores.…
Rude from the beginning. Two of my bridesmaids and I decided to make a trip to the various bridal shops/boutiques in the Richmond area this past Saturday. We were excited and ready to get on the road! Our first stop, Jingles. We pull up to the location off West Broad street and see a sign that says Trunk Show. If you knew me you would know that I am not your typical bride. I have not been buying wedding magazines, tearing out wedding dress ideas, or feeverishly visiting wedding websites. I am busy with work and scouting out event homes for our destination wedding. So when we went out this day I was more or less previewing locations and seeing what they had to offer. This way I could nail down a few locations to make appointments with. I mean, who wants to schedule an appointment with a shop that doesn't carry dresses that peak your interests. For all I know Jingles could be a whole in the wall of a place with nothing to offer. Side note - My proffessional background is sales, marketing, advertising and a kean eye for customer service. Back to my point - My bridesmaids and I walk in and have a look around. We look for a sign in sheet. There is none. So we continue to look at dresses. We decide there are two I like and want to talk with a consultant. Thats when it happens. We are approached with a sinister "can I help you?" we turn around and before we can say anything the woman/owner barks at us. She makes it very clear that they are booked with appointments and that if we wanted to try anything on we would have to schedule an appointment. Before we could tell her that we just wanted to jot the item numbers down she rips the two dresses out of my maid of honors hands! I, at this point, tell her their will be no need to schedule an appointment. Watch out ladies - if you want to put yourself in an even more stressful situation... go to Jingles!! You wont see me there. lol…
