Richmond >Scissors Hair Studio
Where to begin? I flew in from London
via New York where I got the worst haircut I've ever had in my life at Ted Gibson salon. The stylist was proud to send me out the door with my "Justin Bieber" haircut (I'm 42) and was angry that I wasn't happy with it.
Flew down to Richmond for a day of meetings and on my way to the hotel, stopped by Scissors as I'd read all the great reviews. I popped my head in to ask if they could see me, and although Simone was already booked, and with a client that had driven in 1.5 hours for her appointment, they both generously put their schedule aside to fit me in.
I assumed since they were squeezing me in it would be a quick "what do you need?" haircut. Not the case at all. Simone took the time to find out how I ended up in this mess to begin with, and very calmly and creatively cleaned it up perfectly.
As I was getting my hair fixed, employees were entering into the salon (I actually showed up 1 hour before they were open...and she still let me in!) and as each entered, she introduced me to them as if they were part of her family...amazing.
If I ever live in Richmond again, this is where I will be going. The best example of generosity, customer service and being good to other people I've experienced in a long time.
Thank God for Scissors! Simone is my hero!!! As a mechanical engineer travel, very hot boiler rooms, steel toed shoes and a hardhat are an integral part of my life. I had almost given up finding a stylist that could style my fine, thin hair in a way that helps me look more like a professional woman rather than ‘Boiler Room Bob’! Simone patiently listened to my needs, assessed my hair type and proceeded to style my hair in such a way that it now requires minimal maintenance and looks great all day. The cherry on top is the ambiance of the salon. Everyone at Scissors is incredibly warm and friendly and the salon itself has a peaceful and calming aura. I highly recommend Scissors to those who are frustrated with bad cuts and impersonal stylists.
I used to go to Scissors back in late
nineties early two thousand, then I moved away for a few years. Lucky, I was able to reconnect with Simmone, and get my hair colored, along with a new style cut that's easy to manage. Left her salon feeling like a million dollars this past week. What a talented, caring, and honest artist, who has a strong passion for her work :)
I have been hesitant to have my hair colored because of bad experiences at other hair salons...Not anymore! I had the PERFECT highlight/color job done. No one else will ever touch my tresses! Atmosphere, professionalism and friendliness make this salon the best! Recommend it highly.
LOVE THIS SALON!!!! Cannot say enough
good things about the cut and color. Simone is fabulous!!! I have been told I have the best haircut in Lancaster County. I travel 1 1/2 hours ONE-WAY - and soooo look forward to my apointments. If you want a wonderful experience - go to Scissors!!!!! You will be soooo happy you did!!!
Guys, try this place. Allison is hilarious, and Simone is simply a master. Other times I got a haircut, people's comments went like "oh looks nice", after Simone finished with me the girls at work are going "you just got sexier over night". Guys, you won't be disappointed.
"Your hair defines you!".
A few weeks back, I spent a weekend with one of my closest friends who hasn't seen me in a while and here's what she said as soon as she laid her eyes on me: "Your hair defines you!" Now, that's not something I've EVER heard before.
It's always been super difficult to find a stylist, even when I lived in NYC, who knows what to do with fine hair. Usually they would just try to convince me to cut it short and it would turn out OK but rarely fantastic. Things are different with Simone. She not only knows how to give a great haircut but has also created the most beautiful highlights I've ever had. Each times I come to Scissors, my hair gets better and better! Simone doesn't just look at your hair; she gets to know you as a person, really listens and understands what you are looking for. She is into products so I was really glad to learn about White Sands from her. The salon has a wonderul feel of being created by someone who loves what she does. I feel pampered every time and can't imagine letting anyone else touch my hair!!!
AMAZING... SOOO HAPPY, month later, I cant wait to go back!. Wow. I take great pride in my hair and am very careful with who I go to. Despite living on the east coast for 7 years, I've only gotten my hair done at a salon in Houston that I loved. I no longer have that problem. I've found a new place in Richmond and find it difficult to imagine trusting anyone to do my hair again after being to Simone. I came in one week after getting a bad color job with a list of requests and non-negociables. After a few hours of being pampered in the salon, I left LOVING my color better than I did before the bad color. How is that possible? After about a week the color faded and I saw hints of some brassy colors (which SImone warned may happen because of my previous color). I called the salon to let them know. Simone insisted that I come back in and have her check it out. I was expecting to pay some discounted rate to have it touched up again. Nope, she did my color again for FREE and said that me being 100% happy was her #1 priority. It's been a month and I still love my color. My only complaint is that I love it so much I can't wait my normal length of time to go back in and see what fun things she can do with my cut! SIMONE you're my hero :)
Best experience :). A few weeks back I had the pleasure of meeting Allison, she had mention that she was a cosmetologist working at Sissors Salon in Richmond. Immediately I told her my horrible recent experiences with the past three salons I had been to. She was so friendly and easy to talk as well as knowledgeable so I decided to make an appointment. I was given a tour of the salon/spa which was so awesome. Allison sat down with me and discussed specially what I liked and what I didn
Great, Personalized Experience. Everyone working there is so friendly and introduces themselves as soon as you walk in. The salon itself was beautifully decorated and I loved the leopard print chairs! I had a full color, highlight, and hair cut and it took about an hour and half. Simone sat down with me and discussed specifically what I wanted done and made several helpful suggestions. The coloring application was relatively quick. I was invited to sit in a very comfortable massage chair while my hair processed. My color came out beautifully and better than what I had anticipated. Simone showed me how to style my hair and explained what products she was using throughout the process. They have a great facility with complete spa offerings. Everything was clean and absolutely catered to ensuring the client enjoys their appointment. Finding a place after moving down has been difficult, but now I won't be going anywhere else!
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