Piccola Italy Pizza & Subs

??? WT.... Literally am sitting in utter awe right now about the fact that I ordered a Large Greek salad and steak and cheese sub @ 12:22pm, got my salad almost immediately after placing the order. The sub was not brought out until 12:51pm for my friend who endured watching me eat. There were 8 people served before us as my friend sat and watched the game, all 8 people arrived minutes after we did. There were at least 6 people who ordered pizza slices(understandably faster heat and serve) but was disturbed by the a gentleman getting his gyro before my friend who arrived less than 10 minutes after us. I actually had to remind the guy who took my order who was watching the game on with some of the people from the kitchen. This was honestly the saddest display of poor customer service I could even fathom to be possible. Furthermore, it become even more pathetic when my friend who was visiting from Trinidad made the observation of us being the only minorities in the place, and after a few more people were called and given there food I heard "Please don't ever bring me here again." Not trying to say it was necessarily in anyway race related incident as to the dismissive service, but...just saying! I used to eat here all the time when I was a student @ VCU, I will never dine-in anymore haven't decided on the latter. SMH @ Picolla's Italy today, "What were you thinking guys?"…

EAT B4 U PAY. WE HAVE BEEN EATING IN THE VCU AREA FOR MANY YEARS, INCLUDING AT PICCOLA'S. TODAY WILL DEFINITELY BE THE VERY LAST TIME! THE STALE PIZZA WAS BARELY REHEATED AND QUITE TASTELESS. WHAT REALLY SEALED PICCOLA'S FATE WAS WHEN WE REALIZED THAT THE 2 BOTTLES OF COKE WE ORDERED COST $1.85 EACH, ONLY 30 CENTS LESS THAN THE SLICE OF CHEESE PIZZA ($2.15). WE ARE TRULY OUTRAGED AND WANT TO WARN OTHER PATRONS, ESPECIALLY THE STUDENTS, NOT TO BECOME VICTIMS OF THESE PRICE GAUGING GUINEAS. THEY NEED TO HAVE SOME RESPECT FOR THEIR CUSTOMERS IF THEY WANT TO CONTINUE DOING BUSINESS IN AMERICA .…

Decent food, good location, bad service. If you're looking for pretty good, inexpensive italian food close by, happen to live in the lower fan area, and don't mind waiting, Piccola's is the perfect place. The scene is vibrant, with half of the restaurant catering mainly to students who want their food quickly and the other half serving as a more relaxed area for families. The staff is nice, but slow, so expect to wait; the food is worth it, though, particularly at those prices.…

Walk, no, run from this hell hole. What a nightmare! First, Piccola's is a loud, dirty college spot that caters to an undecerning college crowd. The servers were all sitting at a table smoking cigarettes and seemed "put out" to have to actually wait on our table. The waiter had great difficulty communicating in English. We ordered two draft beers off a limited beer liist, only to be told that they were out of our first two choices. We settled on a third choice, and ordered two slices with mushrooms and pepperoni. Within two minutes, our beer and pizza arrived together. The pizza was obviously retrieved from under a heat lamp - it was dry, severely burnt on the bottom, and the toppings, although plentiful, were cold. When we mentioned this to our waiter, he informed us that he would make us new slices. As a result of the poor service and conditions of this dump, we elected to just drink our beers and find another spot to dine. The waiter was obviously upset that we didn't want to eat that garbage they passed off as pizza, and summoned the manager. He also was difficult to communicate with. He became very combatant, yelling "I said I would make you two more..." We again said no thanks, and he SNATCHED our beer glasses and said - "you go - we no want you business." We said fine, and were happy to leave, only to be cursed at in Italian (I understood every word - I grew up in a Italian NY home). The whole experience was awful - the food, the service and the manager - all very disappointing. I work for a large company downtown and often entertain clients - ballgames, plays, etc. and will never suggest to any of them to eat at this hell hole. I wouldn't serve their pizza to my dogs. Avoid this place like the plague, unless bad food, worse service and filthy surroundings are your thing.…