C & F Finance Co
Richmond, VA 23231
Phone: (804) 236-9601
User Reviews for C & F Finance Co
07/22/2008 Posted by financeguy1
If it is ANY solace to these customers C&F Finance Company treats its employees poorly. As someone who was with them for a number of years I can attest to that fact. "Special" Finance companies make loans to people with poor credit expecting that a high percentage of their customers will have repayment problems in the future as the best predicter of future repayment history is past repayment history. People with poor credit really need to think twice before purchasing a new or fairly new used car. Due to interest rates people with poor credit pay a higher percentage of disposable income for car payments than do people with good credit. Persons in special finance programs should be looking for only basic transportation and forgo luxury vehicles or SUVS and heavy duty trucks. They also should remember that that payment of $400 to $600 has to be made at Christmas time, when a wage earner misses time due to illness, when a parent or sibling dies, or if a child needs to visit the emergency room. Because you have saved $1000 for a downpayment over the course of a year does not mean that you can afford an expensive car payment month after month for 60 months. Also remember that car salesmen are going to try to convince you that you can refinance the car after one year of paying. SPECIAL FINANCE COMPANIES DO NOT REFINANCE THEIR CAR NOTES!!!!!!! Unless you are a member of a credit union or have a family memeber to co-sign for you at a small local bank, the chances of refinancing from special finance to regular finance within the first three years are practically nil. Take control of your finances and life and do not give in to high pressure sales techniques. If you can not easily afford the car payment walk out of the dealership.
07/09/2008 Posted by Bluepeepers
We have our vehicle financed through this company and they are AWFUL! At the onset, we never received any type of welcome package or courtesy call which told me that they really didn't care for new members. We had a premature baby, born 2 months early and were in the hospital for quite some time, so we unfortunately fell behind on our payments. When we contacted the company, or were contacted BY the company, the people were rude and hateful. They didn't care that we had a child in Intensive Care or that my wife was in critical condition, they just wanted their money. They wouldn't work with us to accept a partial payment. Nope, they don't do partial payments so don't even try. Truly, I wonder what they would do if we sent a partial payment anyway? Would they reject it, apply it to our account, or pocket it for their personal shopping? I'm in the customer service industry myself, and I would never treat people that way. I understand that there are people out there that "work the system", but even then, they should never be treated in the manner that my family has been treated. We don't like the thought of refinancing our vehicle, but really want to do so with another company just to get away from this awful group. Recommendation: even as a last resort, DON'T use this company! They should go out of business!!!!!
Pros: they are a local company
Cons: everything about this says they should go out of business!
