Apollo Restaurant
Richmond, VA 23219-1835
Phone: (804) 965-5554
- Price:
- $
- Hours:
- Mon-Thu 10am-10pm , Fri-Sat 10am-12am , Sun 12pm-10pm
Editorial Review for Apollo Restaurant – by Carter Trumbo
The Scene
Don't expect to settle in for an evening of ambience; this is a stereotypical strip-shopping pizza palace with counter service. The clientele varies, but most everyone comes looking for a quick slice or sub sandwich at noon--and they may bring a partner or a few of the kids in for pasta and a whole pie that night.
The Food
Menus this extensive are usually too extensive--and it's obvious that some of the items are in the "frozen fast foodie" category here. Stick with the traditional Italian specialties and you won't be disappointed: flame-baked pizzas (by the slice or four sizes of pies), gourmet white, stuffed and Sicilian versions provide enough variety for any pizza lover. Stromboli and calzone are authentic and appetizing, but the best deals are the baked specialty dinners. These dinners easily serve two and include a small garden salad and garlic bread.
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User Reviews for Apollo Restaurant
07/17/2008 Posted by ApollosSucks
HORRIBLE CUSTOMER SERVICE!! I went last night for dinner and was charged $ 246.88 instead of $24.68. When I told the cashier that she had made a mistake when entering the amount she looked at me like I was the idiot. The manager came over and "voided" the transaction. I was told to call if I have any problems. So this morning I check my bank account and it shows being charged twice from Apollos. Once for the $24.68 and then for $246.88. I called the bank first and see if they had any record of a "void" for $246.88. The bank suggested that we call Apollo and see what is going on. We were told that they were too busy to help us and that if I gave them my credit card number they would call me back. I told them I would not give them my CC number but did have the transaction number from the receipt. We then asked for a manager and were told that he was busy and could not come to the phone. At that point I asked what kind of customer service is it that they can charge me $220 extra for a meal and don't have the time to help me out. I then asked again for the manager and all of a sudden the man on the phone claimed he was the manager. Then he decided he had enough of me and hung up the phone. Who in the world is to busy to help a customer that has been wronged...I'll tell you who, someone who is trying to get extra money out of people. He knew he was wrong since we wouldn't give his name. The cashier was an idiot...she must be family...I didn't mention that we ordered a greek salad and got a container of lettuce and ranch dressing. I also must agree with the comment about the garlic knots..first off they should be called dough knots...there was no garlic on them. I'm pretty sure they make them once a week and reheat, I could not poke them with a fork. I will never go back to that place. I would suggest you go there for dinner if you want to eat poo and be over charged. If that's what you're looking for...Apollo's has no problem accommodating that request!!!!
Pros: Can't think of any!
Cons: Entire Experience
05/22/2008 Posted by Gokimmigo
I was first introduced to Apollo's 5 years ago when I started working in the West End. I have been dining there faithfully ever since! This place has the perfect mixture of old world charm and Mom-n-Pop hospitality. From the pizza to the subs and salads, everything I've had has been flavorful and delicious. The food always comes back the way I ordered it. The service is prompt, which is important when you're on a 45 minute lunch break. If you haven't been yet, see for yourself. Enjoy dining outside on the patio, or have your food delivered! Great options, great food! First time food critic :)
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