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Omni Hotel

100 S 12th St
Richmond, VA 23219
Phone: (804) 344-7000
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Editorial Review for Omni Hotel – by Nathan Stull

In Short
Founded in 1958 as a 32-room motor in Hampton, N.H., this upscale hotel chain had modest beginnings. Today, Omni Hotel offers luxury amenities in downtown locations for business travelers and vacationing families. Guests can request the free Get Fit package: a kit with weights, stretch cords, portable radio and bottled water. Other amenities include free in-room Wi-Fi and high-speed Internet access, a business center, exercise facilities and guest robes. Gourmet room service is also available.

Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.

Insider Tips

Know Before You Go

In-room treadmills are available for a minimal fee. Ask for one when making your reservation.

The Extras

The Omni Kids program includes a goodie bag, a list of 10 area children's attractions and more upon check-in.

Look Good

Join the Select Guest customer loyalty program for express check-in/out, free stay for spouses, complimentary morning beverage service and choice of morning newspaper.

Save Money

Earn 500 airline miles per qualifying stay. Call for details.

User Reviews for Omni Hotel

Citysearch (3), Trip Advisor (9 ), Frommer's (1 ), All (13)

4 Star Rating: Recommended

07/20/2003 Posted by mdplaya

This hotel does just enough. The hotel is located in the BEST area of downtown Richmond. The service was acceptable. I wanted to go to a "grass" driving range the Concierge took 20 minutes to get the request just right. They helped me choose to an incredible restaurant (Sam Millers). I asked to be placed in a quiet section of the hotel and I was placed next to the elevators. The walls are thin. The bed was not soft, but I got a good nights sleep. The TV was ok (small, but good cable channel selection). They charge for local calls?! This hotel would not be considered luxury in Boston or Chicago...but this is Richmond. Two hotels compare to this hotel. The Omni is WAY better than the Crowne Plaza. If price is not a problem stay at the Jefferson, otherwise you can't get a better "luxury" hotel in Richmond.

Pros: location, service, get fit rooms

Cons: service, luxury tease

3 Star Rating: Average

06/28/2002 Posted by sdownie

use Hotwire for 63 dollars per night -- bargain. Location can't be better. Lobby-level staff were wonderful. The downside -- bed linens were HORRIBLE (torn, holes, sheets too small for king-sized bed). Parking is a rip-off. This is not New York. Valet is a dollar cheaper than self-park, but don't be fooled -- once you've tipped, you're paying over 20 dollars daily. Ridiculous. Especially for folks like us; we stayed one week. Housekeeping was unprofessional. We have a baby who naps in the late morning. One day, a pushy housekeeper said that she had forty rooms to clean and wanted to get in so she could finish and go home. How rude. Would we stay again? Depends on the rate. This hotel is not "luxury" and I wouldn't pay more that 80 per night. Like I said, this ain't New York.

Pros: Good rates via Hotwir, Fabulous location, Mostly friendly staff

Cons: Parking overpriced, Linens in bad shape, Baby cribs shabby

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Editor's Review

This luxury hotel offers upscale amenities including free in-room workout equipment and gourmet dining.  See the full editorial review.

Insider Tips

Know Before You Go

In-room treadmills are available for a minimal fee. Ask for one when making your reservation.

More Insider Tips

Hotel Information

Payment Types

  • MasterCard
  • Diners Club
  • American Express
  • Carte Blanche
  • Discover
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