Mid Atlantic Maid Service
Midlothian, VA 23112-4625
Phone: (804) 763-4817
User Reviews for Mid Atlantic Maid Service
07/30/2008 Posted by share4myfriends
they think just because they have you in a contract they can be rude to you. Will not use once contract is over - will not reccomend to anyone - and I find it funny that you say you have all these satisfied customers - where are they on here leaving positives. I see more negatives than positives and wish I'd read this before signing up. I didn't realize I'd be signing a contract until the lady was there and had already started and at that point I felt I had to b/c I needed it cleaned for a special occasion. Owner/manager is NOT willing to work things out.
Pros: cheap
Cons: rude customer service, not willing to work with you, thows contract in your face
04/18/2008 Posted by klamotte
I don't think I ever had the same person clean my house more than twice. You had to be laser specific in requests; for example, you couldn't just say "clean shower". I'd have to ask to have the shower doors cleaned of mildew and the shower head cleaned, too. Some of the women were better than others, some were faster than others, but since I never got their names and requesting anyone specific was futile anyway I just vowed to quit the service before my contract automatically renewed. In their defense, they say if you call within 24 hours someone would come out and fix it, but I would prefer a job done right the first time. I'll be paying more for a more consistent service in the future. Pros: Good for people on a budget with no time to clean. Cons: Spotty service. Mandatory contract length with no opportunity to be released if you are unsatisfied. (Bear in mind you are committing to 6 months of service when you signed up, and the contract will automatically renew unless you ask for it not to. Some of the other posters here did not read the fine print.)
1 out of 1 people found this review helpful
