Tiffanys Bridal & Formal
Glen Allen, VA 23060-4118
Phone: (804) 273-6303
User Reviews for Tiffanys Bridal & Formal
06/24/2008 Posted by shdodd1
I agree with the other girl who said she had an initial good experience. I am in the middle of working with Tiffanys and have spent a lot of money there, because I have purchased shoes, dress, and bridesmaids dresses there. When my dress came, it was made wrong and was not long enough. The consultant tried to convince me to just wear flats and not heels to deal with the length issue! Then they agreed to order me another one, but I ended up just altering the one in-store. When 2 of my bridesmaids found out they were pregnant, Tiffany's would not work with them to find a comparable maternity gown, and they ended up having to order it elsewhere. Every time I go in, I have a different person helping me, and I'm usually left standing by myself for long periods of time because they seem to schedule concurrent appointments. Then they told me that they would call me when my bridesmaid dresses were ready, but they didn't. I finally called today (three weeks before my wedding) and the woman said, "oh yeah, they are here, i don't know why you weren't called." Meanwhile, all of my bridesmaids were in town last weekend and could have picked up the dress then. Now, they all have to pay a $25 shipping fee to have their dress shipped to them (because I do not trust Tiffany's to make the alterations.) The only positive thing I have to say about this place is that there is one bridal consultant, Sharon, who is a really sweet lady and means well. But they need to get organized. I would not recommend this place to a birde who wants to make things as easy as possible!
06/12/2008 Posted by ClfWmp
My dream wedding gown was found at the Tiffany's Bridal and Formal in Virginia Beach. I put it on lay away and paid for monthly until paid in full, never a late payment. Before I could pick it up, they were consolidated to this location near Richmond. I visited in person with my receipts and was told they have no such gown or paperwork. With evidence of a paper trail, the female associate then tried to keep my records and told me to leave the premises. On the third request, she shoved the papers back at me. Then, believe it or not, tried to tell me they were not "really" Tiffany's and had no such dealings with "that company". STAY AWAY FROM THESE HOODLUMS!!!
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