Festoon Salon
Berkeley, CA 94709
Phone: (510) 524-2953
- Cross Street:
- Rose Street
- Hours:
- Mon 10am-4pm, Tue-Sun 10am-8pm
Editorial Review for Festoon Salon – by Janet Haney
In Short
This educational salon offers chairs helmed by apprentice, junior and full stylists, with prices varying accordingly. The high ceilings and light wood floors give this corner salon a light and airy ambience. Customers come from all over the Bay Area for a cut, color, styling or treatments such as thermal reconditioning (hair straightening).
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Insider Tips
Know Before You GoSome stylists work out of both locations--be sure to ask.
The ExtrasThe salon also offers Red Flower candles and spa products.
User Reviews for Festoon Salon
10/24/2007 Posted by laverhoff
The first time I went to Festoon's I thought the customer service was terrible but I got a really great haircut. I was left waiting for a half hour and no one checked in with me during that time to let me know what was going on. The front desk people were really rude to me when I checked in and while I waited. I went back for a second time and this time I was late. I called to say I would be late and they said everything was fine. After a really long, bad day I rushed over there and was looking forward to a nice haircut. However, when I got there, I was told I was too late (20 minutes) and would have to pay half price and reschedule or pay full price for a "dry cut". Again, the front desk people were VERY rude. I think that if you are going to leave people waiting, then you should at least accommodate people when they are late. I wished they would have told me my options when I called to say I'd be 15 minutes late instead of waiting to tell me when I got there. Had I known 15 minutes was the maximum time I could be late I would not have wasted my time, nor would I have sat there the first time waiting a half hour for them.
Pros: Parking
Cons: Bad customer service, bad value
10/17/2007 Posted by alduarte
I've been going to Bruno for about 3 years. He is pretty much the perfect stylist and I should know because I have been getting my hair cut at high end salons for many years, mostly because I want a cute funky hair cut and the concept salon stylists are trained to do that. I often get stopped on the street by people asking who cuts my hair, because it is the cutest cut EVER! Bruno I love you!!! Yes, a cut with Bruno is expensive. I'm an academic, so I don't have a lot of money, but I always leave my appointments with Bruno feeling so great about myself that it is worth it. He is expertly trained and he is the sweetest person as well. He listens to what you want and isn't pushy at all. Book well in advance and have a great time!
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